During this uncertain time, we would like to assure you the health and safety of our customers and
employees is our top priority. Here are processes we have implemented:
Dealership Sanitization Services - We will provide you with a sanitized facility that you can be assured will
be clean and safe. Here are some of the steps we are taking:
Social Distancing: This includes any handshakes as well as maintaining distance between customers.
Dealership Sanitization Services Sanitizer - We will make sanitizer available at all of our employee
workstations including our reception desk, sales and finance employee offices, service advisor desk,
cashier, technician work bays. Mandatory frequent employee handwashing.
Surgical Gloves available at request.
Dealership Deep-Clean - All departments of our dealership are thoroughly cleaned and sanitized. All common
areas and fixtures such as door handles, desktops, countertops, coffee machines and workstations will also
be thoroughly disinfected throughout the day.
Vehicle Sales Delivery and Service Vehicle Delivery - All vehicles will be delivered to our customers with
plastic seat covers, floor mats. Gear shifts, steering wheel and door handles will be sanitized.
New and Used Vehicle Sales: We are offering services that will allow you to shop for a new vehicle:
Video Walk Around Available
Mobile Appraisal - One of our sales professionals will visit you at your home or office and give you
the exact value of your trade of your vehicle. We can even buy it on the spot.
Mobile Test Drive - We would be happy to deliver a vehicle to you and allow you to test drive it at a
location that is convenient for you.
Buy Your Vehicle Online
Concierge Vehicle Delivery and Walk-around - We will deliver your vehicle to your home or office. One
of our sales professionals will demonstrate all of the features of your vehicle including things like
pairing your smartphone, setting up your radio, and all of the safety and comfort features.
Toyota Parts and Service: It is also important that we continue to provide you a resource to keep your
vehicle serviced so that you can be assured you have a safe, reliable car.
Concierge Pick-Up/Drop Off Service - Let us come to you. We’ll pick up your vehicle, drive it to the
dealership and perform the service you need. We will then deliver it back to you.
Service Lounge Cafe - We are suspending food preparation but will continue to provide pre-packaged
items for you if you do decide to wait for your vehicle in our service lounge.