Unfair pricing, pathetic workmanship, and deliberate misdiagnosis are just the tip of the iceberg for auto mechanic scams, and it's hard to come across a seasoned client that hasn't been scammed at least once in their lives.
Auto mechanics are supposed to be our car experts in a time of need, but a few rotten eggs are all it takes to spread mistrust. Fortunately, being a knowledgeable client will help you cut to the chase and emerge with the repairs you asked for. Here is our take on the matter of finding a scam-free auto mechanic!
It’s best to scout for an auto shop that offers full-servicing, but you should know there are four types of venues you can trust your car to:
You need to find their years of operation and their BBB ratings plus reviews to gauge their quality of work. If you visit the premises, the behavior of the staff should give a lot away, but it's best to avoid commissioned mechanics because they will keep upselling repairs you don't really need. one more thing, always look for an auto shop that supports the ASE & AAA certifications.
Don't scoot off to the auto mechanic the instant your check engine warning light comes on because you never know what auto shop offers a diagnostics checkup for free, or if they charge you a fee. Call around for auto shops that provide free diagnostic checkups, then go there.
You really don't have time for the tales spun by some mechanics while they decide their scam-play on you, so be familiar with your owner's manual and the prescribed maintenance schedules.
Don't entrust your vehicle for major repairs just yet; start with a simple oil change or a tire rotation. If the shop is friendly, does a good job, has no issues providing you with quotes on more ambitious repairs, and has an ask-client-first-repair-later policy for parts, then you have found a good auto shop.
A scamming auto mechanic will never be able to fool a knowledgeable customer. If you have car issues, just list them out in detail and have a mechanic justify their diagnosis. If the mechanic struggles to explain the basic workings of a car, then it's time to reconsider your visit.
Records will always come in handy if you have valid warranties on your car parts, but a scamming mechanic at your usual auto shop is creating a fuss because their tactic won't work. Keep detailed records of all your regular maintenance & repair visits to avoid expensive scams out of place with your car's peak performance.
Be vocal about your experience with a particular auto shop. Take to social media, the auto shop's dedicated website, and the local community if you have been wronged or scammed out of an otherwise simple auto repair job. Complacency emboldens scammers, so voice your concerns, and if you are dealing with a certified auto shop, your complaint can get you your money back.
These are surefire guides to finding an auto shop you can trust in your locality for quality maintenance & repairs without any fear of being scammed. If you have your car maintenance coming up, then come right up to our dealership.
At Brownsville Toyota, serving Brownsville, TX, we not only offer reliable makes & models of new & used Toyota, and an in-transit inventory, but we also boast certified auto mechanics & specialists at our auto shop!